• We ask that all guests provide a 48-hour notice for reservation cancellations.

• Less than 48-hour notice will result in a 100% charge of reserved appointments

• As a courtesy, we send text and/or email confirmations 48 hours prior to the reservation.

• Failure to confirm the reservation at least 24 hours prior may result in a loss of the reserved spot.

• If a guest arrives late and it doesn't impact other appointments, we may hold the reservation.

• If late arrival affects other guests, we may need to reschedule or adjust services scheduled.

We do not issue refunds for our cancellation policy or any services provided.